The White Door: Basement Achievement (ARG) Walkthrough Guide

The White Door
By: Rusty Lake / Second Maze

The White Door is the latest point-and-click adventure game from Rusty Lake. It ties into the whole Cube Escape and Rusty Lake universe. It’s generally easier than their previous games, but if you get stuck, this walkthrough guide should help you. This section is for the Basement. Feel free to ask for extra help in the comments section.

Walkthrough:

Day 1 | Day 2 | Day 3 | Day 4 | Day 5 | Day 6 | Day 7 | Sarah | Basement | Achievements Guide

Basement:

NOTE: This is getting very long, so I’m splitting it into pages, as follows:

Website Clues | Test Answers & Hack | Doctor Login & Patient Info on Site | Basement Access in Game | Prisoner Names & Codes

Now that it’s January 22nd, we can access the Basement! This is how you do it:

During DREAM 3, if you do everything necessary to get the achievement, you’ll see a phone number on the TV. Call that number — +31202443854 — on a real phone and Mr. Owl will answer and tell you that the White Door is closed right now, but to visit http://www.mentalhealthandfishing.com/ after January 22nd.

First, watch this video uploaded to the Rusty Lake Youtube channel:

The video is about the body of Dr. Hoorn being found. At the end of the video, you see a black cube and some words being read backwards. If you reverse them, you get the numbers 7281003. This was used to unlock Robert Hill’s location on the map (see below) and no longer has a use.

You can try emailing them using the email address on their Contact page: [email protected]

There’s this interview with Dr. Hoorn:

If you copy the empty space after “Personally, I am a great art lover. I often visit museums and galleries, I have a particular interest in Van Gogh’s work:”

It says: “Bedroom in Arles

It’s referring to Cube Escape: Arles, and I’ll explain further down where it’s used.

It also tells you that Dr. Hoorn’s daughter’s name is Kirsten Hoorn. And it turns out she has her own YouTube channel! Here’s a video of her father playing ping pong:

She also has an Instagram account that provides other information that we need.

There’s also the About Us page:

The photo above the test shows the person checking off the first box, so the answer to the first question is the first box (or 1).

There’s another test answer on the Contact page image. If you open the photo in a new window, you can see it’s named photo_caring(2).png. It tells you that the answer to Question 2 is the first box.

Dr. J. Gonzalez has an X on his shirt pocket, which is another clue for the test. If you open the photo in a new window, you can it’s named gonzales3_5.jpg. He’s the 5th doctor on the page, so check off the 5th box for Question 3.

Figure 4 under Research mentions “cross the line” and the red and blue lines cross at 3, so that’s how we know that the answer to Question 4 is 3.

This photo under Research is another clue for the test. If you open the image in a new window, you can see it’s named photo_research(5).png. It tells you that the answer to Question 5 is the fourth box.

Figure 6 under Research looks like Braille.

It says:

ABLACK
CUBE

A BLACK CUBE! The answer to Question 6 on the test is A BLACK CUBE.

For Figure 7, note down the number for each bar and then translate it to a letter in the alphabet. So you get:

5, 14, 12, 9, 7, 8, 20, 5, 14, 13, 5, 14, 20

That spells out ENLIGHTENMENT, so the answer to question 7 on the test is ENLIGHTENMENT.

For question 8, view page source (html code) of the services page. You’ll see the code pictured below.

The decoding works this way: take 6th letter of Medit’a’tion = A, 1st letter of ‘C’ognitive Stimulation therapy = C, and so on. You will get A CABIN AT A LAKE. That’s the answer to Question 8 on the test!

Under Testimonials, look at the last one by Ursule Lasnick (9). The 9 tells you it’s the answer to the 9th question. And if you circle all the first letters of each sentence, you get MY CORRUPTED SOUL.

On the Homepage, you can see the text, “the past is Never Dead.” So the answer to Question 10 is NEVER DEAD.

Click on the little numbers below to continue to the next page of the walkthrough or click here.

Website Clues | Test Answers & Hack | Doctor Login & Patient Info on Site | Basement Access in Game | Prisoner Names & Codes

***
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carlosp

figure (7) in the research means ‘enlightenment’. 1 to a, 2 to b … 26 to z

nXs

On the interview pdf file
There’s a space after the text “interest in van gogh work: ”

The Space say ” Bedroom in Arles.” when you copy the space and paste it on

nXs

also, RL has post a video on youtube & Facebook

Noah

The first image on the research page has five boxes, with the fourth one (going left to right) filled in. It may be a clue about which answers to fill out on the test.

Chris

Hello everyone who’s reading this comment. My name is Chris and I have some questions and conclusions about The White Door facility webpage. What does happen now when you call that number? I emailed them about asking to replace the pass and login, and I was doing from Dr. Theo Hoorn face, I’m just curious what they will answer, if they even do so. I also Google all persons names in “Testimonials”, and there’s almost no info about them. You can also see that Dr. Theo Hoorn mention a particular Van Goghs work, that after : isn’t shown (it’s like… Read more »

Cat

The Phone Number is actually based in the Netherlands

Noah

This may have been mentioned already, but P. Clark is not yet working – though the password is “CATS”, the file just reads “name” and then “txt” when clicked. (It’s also possible this is part of the clue.)

Lina

(sorry if my english is bad)
the official account (@rustylakecom) on instagram uploaded a video about Theo Hoorn’s death. there is also a reversed voice message at the end of that video (it’s a number: 7281003). i’m not sure what to do with it

Noah

Dr. Gonzales, in his picture, has a box with an X in it on his shirt pocket. The box looks identical to the boxes on the test, and the x is the same as well. It’s also notable that Dr. Gonzales is the 5th doctor on the page, but is in the middle of his row (in between Johnson and the manager). This could be a clue as to what to put down on the test, especially for questions 4 and 5 (which did not appear in the original game).

Lara Lewis

Here’s what I’ve got so far:
In testimonials, there’s a 9 next to the name Ursule Lasnick. I think each of the numbered figures correlates to a question on the test, and there are certain figures (Dr. Gonzales, the photo in “Contact”) that have x’s on them. I’m still working out what goes to what, but I’m PRETTY sure they’re the answers to The Test.

Lara

So I ran the youtube video backwards, and it played a number: 7281003. I have no idea what to do with this, but it was clear as day.

Ale

I don’t know.
If you find out, tell me.

April

Under testimonials, the last entry: capital letters spell out MY CORRUPTED SOUL

April

(9) after name, so maybe the answer to test question 9??

Oli Pj

The file name of doctor Gonzales‘ picture is gonzales3_5, so the answer of question 3 is 5. The file name of the image on ‘contact’ has a (2), so I think the answer of the second question is 1. The graphs on ‘fig.4’ on ‘researches’ hit at “3”, so question 4 would be 3. The File name of the first picture on “research” has a (5), so I guess question 5 has the answer 4. The Answer to question 6 must be “a black cube”. The Answer to 7 must be “enlightenment”. The Answer to “9” must be somewhere in… Read more »

Oli

The file name of doctor Gonzales‘ picture is gonzales3_5, so the answer of question 3 is 5. The file name of the image on ‘contact’ has a (2), so I think the answer of the second question is 1. The graphs on ‘fig.4’ on ‘researches’ hit at “3”, so question 4 would be 3. The File name of the first picture on “research” has a (5), so I guess question 5 has the answer 4. The Answer to question 6 must be “a black cube”. The Answer to 7 must be “enlightenment”. The Answer to “9” must be somewhere in… Read more »

Lara

I think 8 is something to do with the Bedroom in Arles from the interview.

jinsoul

also the file name of the photo above the test is 1 and in the photo 1 is marked, i suppose the answer to question 1 is 1, negative

jinsoul

i think that “a black cube” on the braille thing is the answer to the 6th question on the test

Hiphory

you could see the message
“White Door-the past is Never Dead”
on the ‘Homepage’
so I think the answer of question 10 is “Never Dead”

jinsoul

you’re right, i did all written things on the walkthrough and comments including this and i did it

jinsoul

the answers are:
q1: 1
q2: 1
q3: 5
q4: 3
q5: 4
q6: a black cube
q7: enlightenment
q8: a cabin at a lake
q9: my corrupted soul
q10: never dead

Oli PJ

So i got the right answers.
1
1
5
3
4
A BLACK CUBE
ENLIGHTENMENT
A CABIN ON A LAKE
MY CORRUPTED SOUL
NEVER DEAD
(The last on is in the text of the starting homepage).

Try it and watch 🙂

Lina

Answers for the security check:
1. What is the name of your daughter?

Kirsten

2. What is your secret ingredient for the beet soup?

Vodka

3. What is the name of your dog?

Paco

4. What is your favorite painting?

Bedroom in Arles

5. Which tree do you like the most?

Chestnut

6. What is your favorite family game called?

Sjoelen

7. What your high score with ping pong?

53

0PastelGirl0

1.At test page there is a pic. I think it could be an answer on first question.
2.And Im sure there is something with services page, but I don’t know what exactly.
3.Maybe code 7281003 need to use in a game?

Lucas Mainiero

T Hoorn’s password is TWDH but it can only be used in Sarah’s level

Chris

It only works on pc version? Im trying on mobile The White Door, it doesnt work.

Alex

Cell codes

A 87524
D 87263
H 98374

Lapa

How did you get these numbers?

Alex

The whole white door community is looking worldwide for the 10 cubes. 3 were found based on the hints in the secret fils on T. Hoorns account. In italy, england and russia. These are the codes of them. The other 7 are in nederland, south korea, canada, usa, japan, poland and china.
Or check discord.

Lapa

Yep, the Cube locator and documents at Doctor login.

Lapa

C 12763

Bill

I see this C 12763 but somehow the door wont open?

April

Is D Margaret Eilander from Paradise?

Noah

The person in room D is the grandma from rusty lake paradise.

Lina

To identify people in cells you need to open the “Doctor Login” section on the website. Then log in as T_Hoorn and the password is TWDH! (with an exclamation mark). There you can find their names and read about them. I don’t know for sure but I think to find cell codes we need to find all the cubes first. In the “document” section there are also hints about where exactly cubes are located, and in the “cube locator” section there are cubes that have already been found (and cell codes of their owners).

Chris

I guess again, thats not important, but i found one morse code in http://www.mentalhealthandfishing.com/doctor_login/server/Yuliana_Kazantseva/ (if you need to login use login as T_Hoorn and pass as TWDH! ) the file name is Recording7.1.mp3 and there’s a morse code, I was sitting like 10-15 min and the morse code is – …. . -.-. ..- -… . -.-. .- -. -… . ..-. — ..- -. -.. .. -. – …. . -… .- .-. –..– -… . -.-. .- .-. . ..-. ..- .-.. = THECUBECANBEFOUNDINTHEBAR, BECAREFUL. Hope it can help somehow, I didn’t even get time for those cell… Read more »

Delaney

The codes to unlock the doors in the basement are found on the cube locator on the website. Only a few of the cubes have been located though, so we have to figure out the clues in the patient files to find the rest

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